05-27-2025 - Agenda Packet City Council - regular meeting

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• Monitor inventory of forms and printed materials and order as requested. • Maintain records of false alarms. Send notifications to homeowners and to each of the municipalities for billing purposes. • Process reports, compose and distribute letters on alcohol and tobacco compliance checks for businesses and city councils. • Maintain the police department website. • Process and maintain police records and reports within an electronic records management system (RMS); complete timely data entry, classify and properly code crimes and validate all information for compliance with legal requirements and policies regarding law enforcement information. • Process casework for the submission of criminal cases to city and county prosecutors for charging consideration. • Transcribe case file narratives, statements, correspondence, reports, etc., from voice recordings, direct dictation or drafts which are needed for investigation and prosecution, ensuring a professional, accurate work product. • Prepare reports concerning police department records, calls for service and crime statistics for police department members, city administration and contract cities. • Operate and maintain software applications for the storage, retrieval and dissemination of electronic data to support directed patrol efforts and investigative cases. • Monitor NCIC database, enter data of runaways, missing persons, stolen vehicles, stolen and recovered property. • Conduct monthly validations of hot files entries and update records as needed. • Conduct and review criminal history records for criminal case files, permits, licensing and background checks and gun permits to purchase. • Provide reports to the public for the release of police records (media, insurance companies, etc.) in compliance with state statutes under the direction of the chief of police. • Process gun permits to acquire, ensuring eligibility requirements established by state law are met. • Process expungements from court orders and statutory regulations. • Troubleshoot issues found in various criminal justice applications. Identify errors with data and/or functionality problems of the application. Work with the appropriate entity to resolve the issues. • Perform other duties as assigned or as the situation dictates. Required Knowledge. Skills and Abilities Knowledge: • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Computers and Electronics Knowledge of electronic equipment, and computer hardware and software, including applications and programming. The City of Orono is an Equal Opportunity Employer 35