05-27-2025 - Agenda Packet City Council - regular meeting

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Skills: • Active Listening Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Reading Comprehension — Understand written sentences and paragraphs in work related documents. • Speaking Talk to others to convey information effectively. • Service Orientation Look for ways to help people. • Writing — Communicate effectively in writing as appropriate for the needs of the audience. Abilities: • Written Comprehension — Able to read and understand information and ideas presented in writing. • Oral Comprehension — Able to listen to and understand information and ideas presented through spoken words and sentences. • Oral Expression — Able to communicate information and ideas in speaking so others will understand. • Speech Recognition Able to identify and understand the speech of another person. • Written Expression — Able to communicate information and ideas in writing so others will understand. • Communicate effectively with diverse and sometimes irate individuals and calmly and efficiently handle situations ranging from routine to emergency. Minimum Requirements • High School Diploma or equivalent. • Two (2) years administrative support (clerical) experience in professional office. • Ability to obtain a Minnesota Bureau of Criminal Apprehension Terminal Operators Certification and Certification in State CJIS "Hot Files" as required. • Ability to learn and apply policies, ordinances, rules and regulations to work in the police records unit, including, but not limited to police coding of offenses, city ordinances, NCIC and MNCIS rules and regulations, police department policies, records retention schedule and MN Government Data Practices. • Maintain strict confidentiality in performing all duties Desirable Oualifications • Two (2) or four (4) years post -secondary education. • Leadership and/or management training or experience. • Two (2) years of work experience in a professional office environment with more than ten employees. • Experience in a law enforcement organization. • Use of website software. Physical Demands and Working Environment This position operates in an office environment, where employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. The City of Orono is an Equal Opportunity Employer 36