05-13-2024 CC Agenda Packet - Laserfiche WebLink

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The City of Orono is an Equal Opportunity Employer phones, MDC’s, ticket printers, other related hardware, network printers, phone system and software applications. • Oversees security systems including, doors, cameras, parking lot lighting and other electronic security systems. • Oversees audio visual systems in the Council Chambers and EOC including ensuring equipment is in working order prior to meetings. • Oversees remotes systems including golf course, water plant, fuel system, SCADA, Mound substation and other locations using city owned equipment. • Responsible for coordination and development of IT budget; and work with a variety of sources to implement IT goals, policies and procedures within the City. • Solicit quotes and request for proposals for IT procurement and evaluate project feasibility. • Collaborate with department heads on information technology projects and provide innovative solutions to ensure growth and align the technology property of the City’s departments. • Provides technical expertise, leadership and day-to-day assignment of work for the Information Technology division. • Maintain IT inventory and develops and maintains an asset management plan for hardware, including telecommunications and capital. • Analyze and provide recommendations for IT equipment, lifecycle, roadmap, strategic vision, training, and project prioritization. • Resolves high level professional, technical, strategic and service application with advanced troubleshooting and analysis, while applying innovative technology to solve complex problems which have moderate to high financial impacts. Required Knowledge, Skills and Abilities Knowledge: • Computers and Electronics — Knowledge of electronic equipment, and computer hardware and software, including applications, programming, networks and security and file rights. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills: • Reading Comprehension — Understand written sentences and paragraphs in work related documents. • Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Able to prioritize problems by level of need. 87