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The City of Orono is an Equal Opportunity Employer <br />• Complex Problem Solving — Identify complex problems and reviewing related <br />information to develop and evaluate options and implement solutions. <br />• Monitoring — Monitor/Assess performance of yourself, other individuals, or <br />organizations to make improvements or take corrective action. <br /> <br />Abilities: <br />• Written Comprehension — Able to read and understand information and ideas presented <br />in writing. <br />• Oral Comprehension — Able to listen to and understand information and ideas presented <br />through spoken words and sentences. <br />• Oral Expression — Able to communicate information and ideas in speaking so others will <br />understand. <br />• Problem Sensitivity — Able to tell when something is wrong or is likely to go wrong. It <br />does not involve solving the problem, only recognizing there is a problem. <br />• Deductive Reasoning — Able to apply general rules to specific problems to produce <br />answers that make sense. <br /> <br />Minimum Requirements <br />• Bachelor’s Degree in computer science, data processing, microcomputers, or related field <br />required and three (3) years of experience in a technical computer support position, <br />including troubleshooting hardware and software problems in a Windows Server <br />environment; or Associate’s Degree in computer science, data processing, <br />microcomputers, or related field required and five (5) years of experience in a technical <br />computer support position, including troubleshooting hardware and software problems in <br />a Windows Server environment. <br />• Knowledge of a Windows Server network environment. <br />• Experience with Microsoft and SQL servers. <br />• Must have a valid driver license. <br /> <br />Desirable Qualifications <br />• Experience with client software applications like: Office, Adobe, Laserfiche, Cartegraph <br />and other applications. <br />• Experience with law enforcement applications. <br />• Local government work experience. <br />• Supervisory experience. <br />• Ability to attend training and gain certifications as needed, such as LANDesk, Microsoft <br />Exchange, Microsoft Office suites, CompTIA, VMware, Apple and AWS. <br /> <br />Physical Demands and Working Environment <br />This position operates in an office environment, where employees are protected from weather <br />conditions or contaminants, but not necessarily occasional temperature changes. <br />88