05-13-2024 CC Agenda Packet - Laserfiche WebLink

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The City of Orono is an Equal Opportunity Employer CITY OF ORONO Position Title: IT Manager Document Date: May 13, 2024 Department: Finance Accountable to: Finance Director FLSA Status: Exempt Union Status: Office and Professional Employees International Union, Local No. 12, AFL-CIO Nature of Work This position is responsible for overseeing all IT operations for the City. This position manages, designs, implements and supports critical systems, including project management (planning and leading IT projects), operations, desktop support, telecommunications and computing infrastructure to ensure all systems operate smoothly and efficiently. Supervision Received and Exercised This position reports to the Finance Director and supervises the work of the IT staff and contracted IT services. Examples of Work Essential functions listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related or a logical assignment to the position. • Acts as the Lead IT Technician and is the lead contact for IT related issues. • Works with network consultants in the maintenance and design of network infrastructure, cloud services and remote access. • Ensure data/network security through compliance with LOGIS security policy, performance of periodic security scans, software patching and deployment for servers and clients, website filtering, email scanning and data backup. • Perform systems administration and integration for enterprise applications, cloud infrastructure, and SaaS solutions. • Oversees the installation, configuration and maintenance of communication and network infrastructure including: server, WANs, LANs, internet connection, PC’s, iPads, cell 86