05-13-2024 CC Agenda Packet - Laserfiche WebLink

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The City of Orono is an Equal Opportunity Employer • Support Installs and maintains security systems including, doors, cameras, parking lot lighting and other electronic security systems. • Support Installs and maintains audio visual systems in the Council Chambers and EOC including ensuring equipment is in working order prior to meetings. • Support Installs and maintains remotes systems including golf course, water plant, fuel system, SCADA, Mound substation and other locations using city owned equipment. o Runs monthly fuel system reports. • Provide/Coordinate end user training. • Research, recommend, and order hardware and software. • Setup user accounts on domain including email, contacts, rights/permissions and remote access as needed. • Uninstall and data wipe technology no longer in service. • Ensure data/network security through compliance with LOGIS security policy, performance of periodic security scans, software patching and deployment for servers and clients, website filtering, email scanning and data backup. • Support law enforcement video IT systems including: squad computers and cameras, weapon and body cam video systems. • Redact public safety videos. • Maintain Police property room hardware/software, remote connections, IP phone system, and computer hardware/software inventory. Required Knowledge, Skills and Abilities Knowledge: • Computers and Electronics — Knowledge of electronic equipment, and computer hardware and software, including applications, programming, networks and security and file rights. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Skills: • Reading Comprehension — Understand written sentences and paragraphs in work related documents. • Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Able to prioritize problems by level of need. • Complex Problem Solving — Identify complex problems and reviewing related information to develop and evaluate options and implement solutions. • Monitoring — Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. 84