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09-27-1993 Council Packet
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09-27-1993 Council Packet
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CCRRECTZD <br />A^EMDIX a <br />ritile <17 Cr"’., Parc 75 (Cafcle Television Service)# Subpari <br />(General Cceracir.c P.ecuirer.encs) is anended as follows: <br />1 ne aucbcricy ciiacicn <br />ollows: <br />r Pari 76 is revised to read as <br />AUTHCRITT: Secs. 2, 2# -1, 301, 303, 307, 308, 309, 43 Stat., as <br />arr.e.nded, 1064, 1055, 1056, 1081, 1082, 1083, 1084, 1085, 1101; 47 <br />U.S.C. Secs. 152, 153, 154, 301, 303, 307, 308, 309; Secs. 512, <br />614-615, 523, 632 as amended, 106 Stat. 1460; 47 ''.S.C. Secs. <br />532, 533, 535, 543, 552. <br />•?•Secticn 75.309 will be added to tbe Comnission'3 Rules and <br />will read as follows: <br />Sectio.n 7 5.30 9 Customer Service Obligations <br />(a) A cable frar.cnise autbcrity may enforce the custo.mer service <br />standards set forth in paragraph (c) of this section against <br />cable operators. The franchise authority must provide affected <br />cable operators ninety (90) days written notice of its intent to <br />e.nforce the standards. <br />(b) Ncthi.ng in this rule should be construed to prevent or <br />prohibit: <br />(1) A franc.hisi.ng authority and a cable operator from <br />agreeing to customer service requirements that exceed the <br />standards set forth in paragraph (c) of this section; <br />(2) A franchisi.tg authority from enforcing, through the end <br />of the franchise term, pre-existing customer service requirements <br />that e.xceed the standards set forth in paragraph (c) of this <br />section and are contained i.n current franchise agreements; <br />(3) Any State or any franchising authority from enacti.ng or <br />enforcing any consu:r.er protection law, to the extent not <br />specifically preempted herein; ..r <br />(4) The establishunent or enforcement of any State or <br />municipal law or regulation concerning customer service that <br />imposes customer service requirements that exceed, or address <br />matters not addressed by, the standards set forth In paragraph <br />(c) of this section. <br />7
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