10-25-1999 Council Packet - Laserfiche WebLink

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City of Orono more comprehensive method for tracking permits, inspections and licenses, and provide all necessary staff with easy access to all information pertinent to the application, approval, enforcement and maintenance processes. The City has expressed interest in other Govern Software capabilities regarding tracking complaints, offenses, hearings and development approvals. However, these aspects of Govern Software are not viewed as mission critical and have therefore been pushed to the second phase of the project. Finally, the City has also expressed interest in the implementation of a basic geographic information system (GIS) as an extension to the land management information tool. Implementing a simple GIS solution will allow the City to leverage currently available data, visualize permi^ inspection and license data housed in Govern Software within a context of parcel data as well as use simple GIS techruques to assist in strategic planiung and forecasting of development trends within the City. To meet this objective, GeoAnalytics suggests that the City consider the installation of Environmental Systems Research Institute's (ESRI) ArcView software. The utilization of this GIS technology in relation to Govern Software will be discussed within the third phase of the project. A key issue of this implementation is the City's desire to have a new permitting and inspection solution up and running by January 1,2000. Because of this deadline and the peripheral interests in advanced Govern Software capabilities and GIS cormection, GeoAnalytics recommends a phased approach to Govern Software implementation. A phased approach will allow the City to issue permits and inspections against their existing address data within the proposed Govern Software by the January 1*' deadline, as well as have a road map for the implementation of additional Govern Software/GIS capabilities in the coming months. Throughout the phased project, GeoAnalytics proposes to provide technical assistance in five areas: 1) assist the City in identifying its current work flow processes and business; 2) identify all pertinent permits, inspections, licenses, complaints, offenses and hearings; 3) assist the City in structuring available parcel data so that it may be used in conjunction with Govern Software for visualization and strategic planiung purposes; 4) install Govern Software on the City's server and 5 client machines and desktop GIS software on two client machines; A project team approach will be utilized throughout the project. This project team will be made up of selected City and GeoAnalytics staff. A team approach will assure the maximum input from City staff into the implementation process, reinforce the enterprise-wide nature of the Govern Software installation and ensure that proper consensus is reached between all affected parties. C. P roject Goals ________________________________________ Goal 1: Improve the Land Development Process GeoAnalytics seeks to assist the City in implementing Govern software to manage their permitting, inspection, licensure and complaint tracking obligations. As Govern Software is implemented in phases, different aspects of the development process can be automated, streamlined and integrated into the overall process. Page 4