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The City of Orono is an Equal Opportunity Employer
<br />•Types reports, forms, invoices, specifications, tabulations, legal documents, resolutions,
<br />and other materials; composes and types routine correspondence
<br />•Acts as secretary for one or more boards/commissions/or committees, typing and
<br />distributing agenda, and forwarding copies of pertinent documents to
<br />board/commission/or committee members.
<br />•Enters and retrieves data and maintains computer files pertaining to costs, revenue,
<br />purchases, permits, licenses, inventory, statistics, property, personnel, payroll and other
<br />records.
<br />•Answers the telephone and greats visitors, takes detailed messages, provides routine
<br />information or directs callers and visitors to the appropriate authority.
<br />•Day-to-day use of various data management and communication software/
<br />equipment,including but not limited to:
<br /> 1.Asset Management database,
<br /> 2. Public facing communication tools, parks reservation system
<br /> 3. Website
<br /> 4. Social Media
<br /> 5. City land line and cellular phone systems
<br /> 6. Email
<br />•Maintains a complex filing system, including creating files, and filing and retrieving
<br />documents.
<br />•Responds to individuals seeking information, takes detailed messages, and complaints or
<br />record information and forwards to the appropriate personnel, receives applications,
<br />obtains required data, and makes necessary determinations and calculations; answers
<br />question and explains procedures regarding permits,and other matters requiring
<br />knowledge of city ordinances, departmental policies and regulations; assists in
<br />completing forms, applications, permits and licenses, and arranges appointments.
<br />•Support payroll, utility billing and human resources processes and procedures
<br />•Maintains regular job attendance in accordance with a schedule established for the
<br />position by the supervisor.
<br />•Performs other related duties as assigned or as the situation dictates within the scope of
<br />this position.
<br />•Provide and facilitate exceptional customer service through caring, helpful, and
<br />professional contacts (in person, phone, e-mail, and in writing).
<br />Required Knowledge, Skills and Abilities
<br />Knowledge:
<br />•Computers and Electronics — Knowledge of electronic equipment, and computer
<br />hardware and software, including applications and programming.
<br />•Clerical — Knowledge of administrative and clerical procedures and systems
<br />such as word processing, managing files and records, stenography and
<br />transcription, designing forms, and other office procedures and terminology.
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