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5. Service Levels and Types. To estimate the work effort required to provide service, we assessed the <br />types of service that would be required. Throughout the analysis we made the assumption that the level of <br />service provided to Spring Park would be the same as provided for the City of Orono. The types of <br />service include: routine day to day maintenance and operations service; emergency response service; and <br />special project/ capital improvement service. For the routine service we would provide an annual fixed <br />rate. For the emergency response and special project services we will provide an hourly rate. <br /> <br />a. Routine Maintenance and Operations. Routine services would include those currently being <br />provided by the Spring Park People Service contract as well as snow removal, street sweeping, pothole <br />repair, and sewer cleaning. A list of these services and estimated workload are attached. The labor and <br />equipment costs would be at an annual fixed cost as part of the agreement. Any supplies and materials <br />would be passed through or billed directly to Spring Park at cost. <br /> <br />b. Emergency/ Call Out Services. Orono would provide On-Call coverage to Spring Park. The <br />standby cost associated with this service would be included in the base contract fee and any call outs <br />billed on a case by case basis at the Orono overtime rates. Any materials or contracted services would be <br />passed through or billed directly to Spring Park at cost. <br /> <br />c. Contracted Services. To optimize the service provided it would make most sense for the two <br />cities to use the same vendors for contracted services. Examples include: Park Mowing, Lift station <br />Annual Services, and Generator service. Staff proposes that as any of the Orono service contracts reach is <br />end/ renegotiation period we will coordinate with Spring Park to see if they would like to be included in <br />the renegotiated contract. <br /> <br />d. Special Project/ Capital Improvement Service will include providing support to Spring Park’s <br />staff, engineers and contractors during the planning and execution of capital improvement projects and <br />major maintenance projects. Service will include providing access to sites, and providing adjustments <br />and operation of systems to facilitate construction. <br /> <br />e. Other Services. Other services that could be included would be facilities/custodial services for the <br />city hall, and utility billing support. <br /> <br />6. Work Flow. The City of Orono uses the Cartegraph software system to perform asset management <br />and public works workflow management. Spring park should be required as part of the agreement to use <br />the system. It will facilitate communication and allow Orono to provide Spring Park with more detailed <br />reports of work effort and activities. <br /> <br />7. Cost Analysis. In order to estimate the cost of providing labor and equipment support we used two <br />methods. Any agreement will need to identify haw material and contract costs are to be managed as well <br />as overhead expenses. Staff’s initial estimate is that providing support to Spring Park will cost $ 200,400 <br />- $ 210,100 per year. <br /> <br />a. Work Effort by Task. In the first method we analyzed the work effort by major task type and <br />then determined the labor and equipment costs to complete those tasks. See Exhibit A for a more details. <br />Based on this estimate the annual cost for the city of Orono to provide this service would be $ 208,900 <br />/year. <br /> <br />b. Work Effort by Proportion. In the second method we analyzed the labor and equipment usage <br />cost by asset from the Orono 2019 budget and then applied those cost to the quantity of similar assets <br />owned by Spring Park. See Exhibit B for more details. Based on this estimate the annual cost for the city <br />of Orono to provide this service would be $ 198,900 per year.