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CITY OF ORONO INTERNAL ORGANIZATIONAL STUDY:PROJECT PROPOSAL <br /> Deliverables <br /> There are two major deliverables for this project: Facilitate the development of a collaboratively consb�ucted <br /> organization for the City of Orono,and facilitate ret�-eats designed to set goals,objectives and work plans <br /> working within the context of the defined culture. <br /> Deliverable#1: Facilitated Identification of Culture <br /> Sections and Content: <br /> 1. Understanding the Current Culture <br /> a. Current organizational model <br /> b. Summa�y of the services currently provided by each department <br /> c. Summary of Cultural Values when approaching service delivery <br /> (Items 2-4 to be accomplislaed during a pl7ase I retreat) <br /> 2. Ideal Future State of a Collaboratively Desigi�ed Culture <br /> a. Draft Vision Statement <br /> b. Summary of services needed for current,five years and ten years <br /> c. Draft ideal organizational cultura) model(s)/statement for services,organization and staffing <br /> 3. Gap Analysis <br /> 4. Refined Mission/Culture Statement <br /> a. Draft recommended ideal Organizationa]Culture modeL <br /> • Organizational model <br /> ■ Ideal se�vice delivery philosophy <br /> • Customer Service Impacts <br /> 5. Implementation strategy recommendations- <br /> Deliverable#2: Strategic Plan Facilitation&Report (From Interviews,Group Work& Strategic <br /> Retreat) <br /> Sections and Content: <br /> 1. Understanding the Current State <br /> a. Current/Recent Past Goals <br /> b. Su�nmary of the progress on the goals. <br /> • What are we doing well? <br /> • Wllat could we do better/ <br /> ■ What are we doing that we should not? <br /> ■ What are we not doing that we should? <br /> c. Current staffing levels <br /> 6 <br />