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CITY OF ORONO INTERNAL ORGANIZATIONAL STUDY:PROJECT PROPOSAL <br /> ProjectApproach Summary <br /> Richard Fursman understands the critical nature of this project and has developed an approach that will <br /> meet the needs of the Administrator and City. <br /> • Efficient collection of current infonnation—I will be using a process to quickly gather infonnation <br /> on the current city services,orga��ization and staffing while mi��imizing the time spent by city staff. <br /> I will employ a combination of city document research(minimal)and structured interviews to <br /> gather infonnation. I will also use focus groups to examine artifacts and values of the organization <br /> to develop cultural assumptions. (The detection of cultural assumptions cannot be detected through <br /> individual inquiry,as culture is held by groups.—Peter Senge). <br /> • Sensitivity to the difficulty of or�anizational transition—The focus of this u�tervention is to establish <br /> � a"cultural shift"to a collaboratively constructed o�ganization based on the needs of the <br /> community. Experience has taugllt us that the real issue in organizations is not so much the <br /> identification of a new model, but the ability to move the organization to the new modeL History <br /> and research have proven that change, even positive change, is likely to be met with some <br /> resistance. It is important that the organization recognize and plan for this likelihood. One of the <br /> major strengths of Mr. Fursman's career is his experience in assisting organizations to move <br /> towards theu�new vision. Even during this study,steps can be taken that will make it easier for the <br /> organization to move to the new model. Far example it is unportant to make sure that-all of the <br /> people who might be affected by the change are kept in the loop even at this early phase. The plan <br /> therefore calls far the process to engage the staff and council for input at strategic stages in the study <br /> not only to share the infoimation and ideas that are being developed but also to obtain their input to <br /> ensure that the implementation of the model or"culture"recommended is feasible in the Orono <br /> environment. Involving the staffat the right times also sets the stage for a more successful <br /> implementation since they would have a knowledge of and a connection to the ideal model. <br /> 5 <br />