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ilhvr <br />P 0 1 C 0 <br />Task 3.1: Survey Design <br />The National Community SurveyTM is a standardized, statistically reliable tool for measuring <br />community livability, quality of life, service performance, and public trust, with benchmarks <br />available for more than 500 communities nationwide. It is commonly used for inputs into a <br />Strategic Planning process. Through a collaborative process with City staff, Polco will create <br />any additional custom questions to meet your goals. <br />The NCS contains a base of core questions that asks respondents about a wide variety of <br />topics: the overall focus is on community livability, so questions relate to the characteristics of <br />the community that contribute to quality of life, the quality of local services, government <br />performance and public trust, and residents' experiences and engagement in community life. <br />The level of standardization of this survey product makes it possible to provide benchmark <br />comparisons for each standard question. <br />The National Community Survey'"' (The NCS'"') <br />• Gold standard for gauging public opinion. <br />• Trusted by hundreds of jurisdictions. <br />• Benchmark to 500+ communities. <br />• Clear, unbiased, and accurate results. <br />The NCS is used to: <br />• Evaluate services <br />• Enhance communication <br />• Measure quality of life <br />• Build public trust <br />• Plan capital investments <br />• Inform budgeting <br />• Monitor performance <br />• Support strategic planning <br />In addition to broad aspects of quality of life and governance, The NCS covers an additional 10 <br />key facets of community livability: <br />Housinq <br />Community <br />vr�l�n <br />LJTilities <br />Health L Oft <br />Wpl lnesS AOF <br />Parke & a I <br />9�e�reaton5 <br />Safety <br />Facets of Communiq Livability <br />b.IgtruiVy Through our decades of work with <br />local governments and public <br />Edu �tivn. agencies we have developed a <br />Arts & Cullummodel of community livability <br />I organized around 10 facets. <br />L W I Economy <br />Natural <br />Environment <br />Inckisivity <br />& Engagement <br />These facets provide the structure <br />for our data visualizations, reports <br />and dashboards - riving a holistic <br />view of a community's well-being <br />through hundreds of data points with <br />trends and benchmark comparisons. <br />polco.us 17 <br />78 <br />