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Fort Collins, CO Community Surveys (2008 - Present) <br />fcgov.com/communitysurvey/ <br />Fort Collins has conducted a biennial custom community survey with <br />Polco/NRC from 2008 to 2024. The Community Survey functions as a <br />community "report card;' giving the City clear, actionable feedback to monitor <br />performance and improve service delivery. Residents evaluate overall quality of <br />life, satisfaction with community amenities and City services, and share input on what is <br />working well, what needs attention, and which issues should be prioritized for planning and <br />resource allocation. First conducted in 2001, the survey allows the City to track trends over time <br />and compare Fort Collins' results with peer communities across the Front Range and the nation. <br />They also contract with Polco to create and implement surveys for specific departments, <br />generally repeating these topical surveys on a 5-year cycle to dig deeper into residents <br />preferences and needs and to measure the performance of policies and programs. <br />Minnesota Counties Citizen Surveys (2004 - Present) <br />Since 2004, NRC has worked with a consortium of counties in Minnesota <br />developing and administering their resident surveys in a cost-effective manner. <br />NRC conducted surveys by telephone in 2004, 2006 and 2008 and then helped <br />' <br />the counties move to the less expensive, more accurate mail collection mode in <br />2011. Starting in 2013 and continuing into 2025, the counties worked with NRC <br />to develop a survey instrument with a set of shared questions, as well as <br />questions unique to each county. <br />The 2025 Minnesota Counties project was a mailed survey of residents of <br />Dakota, Olmsted, Scott, St. Louis and Washington Counties. The surveys provide <br />, <br />residents the opportunity to rate the quality of life in their county, as well as <br />service delivery and their satisfaction with local government. The survey also <br />permits residents to provide feedback to government on what was working well <br />and what was not and to share their priorities for community planning and <br />resource allocation.��,,„,t�,�� <br />Through an iterative process, NRC worked in partnership with the five counties MINNESOTA <br />to develop surveys that asked recipients about their perspectives on the quality <br />of life in the county, use of County amenities, opinion on policy issues facing the County and <br />assessment of County service delivery. Each county received a detailed report of results, trend <br />analysis, benchmark comparisons, key driver analysis, crosstabulations of results by respondent <br />demographics and District and head -to -head comparisons by county. <br />polco.us 15 <br />76 <br />