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Shakopee, MN - Custom Community Survey (2014-present) <br />shakopeemn.gov/residents/community_surveyphp <br />Since 2014, the City of Shakopee has partnered with Polco, formerly <br />National Research Center, to administer The National <br />Community Survey as a core tool for understanding <br />resident priorities, evaluating service performance, and <br />informing long-term planning. Conducted on a recurring <br />basis, the survey provides statistically valid, <br />representative insights across key dimensions of <br />community livability, including safety, mobility, housing, <br />economic opportunity, governance, and overall quality of <br />life. <br />Survey results are benchmarked against peer <br />communities nationwide, allowing city leaders to track <br />trends over time, identify strengths and areas for <br />improvement, and ground policy and investment <br />decisions in defensible data. Findings have been used to <br />support strategic planning efforts, guide budget and capital planning discussions, inform <br />communications with residents, and strengthen transparency and trust in local decision -making. <br />This long-term engagement demonstrates how consistent, high -quality survey research can <br />serve as a foundational input to data -driven governance and sustained community engagement. <br />SI IAKOPEE <br />For more than four decades, the City of Shoreview has used regular community surveys to <br />understand resident satisfaction with city services, programs, and overall quality of life. <br />Conducted every three to four years, these surveys provide a consistent, longitudinal view of <br />community sentiment and evolving priorities. <br />Shoreview, MN - The NCS (2022-present) <br />shoreviewmn.gov/Our-city/News/2025-community-survey-results <br />Interactive Report: polco.nrc/viz/TheNCSReport-ShoreviewMN2025/Governance <br />In 2025, Shoreview partnered with Polco to administer its second community <br />survey using Polco's methodology. The survey was mailed to a statistically 40 <br />,400 <br />selected sample of 3,000 households, with residents given the option to <br />respond online or by mail. A total of 574 responses were received from the ;Wvo-,� <br />mailed sample, representing a 19 percent response rate. To broaden <br />participation, the city also opened the survey to all residents for a two -week <br />period, receiving an additional 237 responses. <br />Results showed high overall satisfaction and strong perceptions of quality of life, while also <br />providing detailed insights into specific services, amenities, and areas for improvement. Survey <br />findings were shared publicly to support transparency and were used by city leaders to inform <br />planning discussions, service evaluation, and future policy decisions. This approach <br />demonstrates how combining statistically valid survey research with open participation can <br />strengthen community engagement while preserving analytical rigor. <br />polco.us 12 <br />73 <br />