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<br />Polco
<br />Experience working with Government Agencies
<br />Polco works with 150+ communities each year to implement community assessment surveys,
<br />about 100 of these are community assessments of the kind we are proposing to implement in
<br />Orono. Others are surveys of local government employees, local businesses, older adults in the
<br />community, or they are related to special topics - such as parks and recreation or transportation.
<br />We regularly work with jurisdictions across Minnesota to implement surveys,
<br />including: Anoka, Bloomington, Chatfield, Cottage Grove, Dakota County, Eagan,
<br />Eden Prairie, Edina, Faribault, Hastings, Hutchinson, Lakeville, Lino Lakes,
<br />Mankato, Maple Grove, Maplewood, New Brighton, North Mankato, Oakdale,
<br />Olmsted County, Plymouth, Prior Lake, Ramsey, Richfield, Rochester, Rosemount,
<br />Sartell, Savage, Scott County, Shakopee, Shoreview, St. Anthony city, St. Louis
<br />County, Victoria, Washington County, West St. Paul, and Woodbury.
<br />Below we outline just a few of the cities and counties we have recently worked with on
<br />community survey projects - either implementing The National Community Survey or developing
<br />a survey completely customized for our clients. Below we provide a short description of the
<br />work they do with Polco, including links to their survey reports.
<br />We provide contact information in the Reference section, as requested.
<br />New Braunfels, TX - The NCS (2012-present)
<br />Letter from Mayor: newbraunfels.gov/m/newsflash/home/detail/3873
<br />Survey Results: newbraunfels.gov/3796/Community-Survey
<br />(including interactive dashboard)
<br />New Braunfels contracts with Polco to conduct the National Community Survey as a rigorous
<br />and inclusive method for gathering resident feedback. The survey uses a probability -based
<br />random sample of households to ensure results accurately represent the community across all
<br />City Council districts. Residents are asked about quality of life, city services, public safety,
<br />economic conditions, transportation, and the overall direction of the city. To complement the
<br />scientifically valid sample, New Braunfels also opens the survey to all residents online, allowing
<br />broader participation while preserving the integrity of the benchmark data. This combined
<br />approach provides both reliable statistical insight and an open opportunity for community input.
<br />This process is important to the City because it transforms resident perspectives into
<br />actionable data that directly informs decision -making. The City has conductedThe NCS multiple
<br />times since 2012, allowing leaders to track trends over time, measure progress, and benchmark
<br />performance against peer communities nationwide. Survey results are reviewed by City Council,
<br />management, and staff and are used to guide strategic planning, budgeting, and policy
<br />decisions. By grounding investments and priorities in representative community feedback, New
<br />Braunfels strengthens transparency, builds public trust, and ensures that growth and change
<br />reflect the values of the people who call the city home.
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