Laserfiche WebLink
Customer Service- To respond to resident inquiries, guide them to services, and resolve non - <br />emergency concerns. <br />Examples: <br />• Directing residents to online forms or reporting tools <br />• Answering common questions about garbage pickup, permits, or trails <br />• Providing contact info or next steps for specific services <br />Emergency Communication- To provide urgent or critical updates during emergencies. <br />Examples: <br />• Posting weather -related closures or safety alerts <br />• Sharing evacuation notices or shelter information <br />• Relaying updates from emergency management partners <br />Education -To increase public awareness and understanding of city services, responsibilities, and <br />regulations. <br />Examples: <br />• Explaining local ordinances (e.g., leash laws, a -bike rules) <br />• Highlighting the role of departments like Public Works or Planning <br />• Promoting awareness campaigns for public safety or sustainability <br />Culture & Community Building- To showcase the people, places, and values that make Orono <br />unique. <br />Examples: <br />• Celebrating city volunteers, employees, or community milestones <br />• Sharing photos from local events, festivals, or public art <br />• Highlighting historical moments or landmarks in Orono <br />Recruitment- To attract qualified candidates and promote career opportunities. <br />Examples: <br />• Posting job openings and seasonal hiring announcements <br />• Sharing "day in the life" content for city roles <br />• Highlighting benefits of working for the City of Orono <br />Collaboration- To support partnerships with other government entities, nonprofits, or local <br />organizations. <br />Examples: <br />• Cross -posting event info from Hennepin County or local schools <br />20 <br />