01-27-2025 CC Agenda Packet - Laserfiche WebLink

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The City of Orono is an Equal Opportunity Employer community activities. • Handle cash receipts from customers. • Ensure records management systems is maintained and current according to the MN Records Retention schedule. • Oversee adherence to office policies and procedures. • Monitor and maintain office supply inventory. • Assist the City Clerk with the administration of elections, including: responding to general questions and processing of absentee ballots. Required Knowledge, Skills and Abilities Knowledge: • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Computers and Electronics — Knowledge of electronic equipment, and computer hardware and software, including applications and programming. Skills: • Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Active Learning – Demonstration of continued learning, to learn new skills, technology, improve processes. • Problem solving – desire to own and solve problems and address concerns • Reading Comprehension — Understand written sentences and paragraphs in work related documents. • Speaking — Talk to others to convey information effectively. • Service Orientation — Look for ways to help people. • Writing — Communicate effectively in writing as appropriate for the needs of the audience. Abilities: • Written Comprehension — Able to read and understand information and ideas presented in writing. • Oral Comprehension — Able to listen to and understand information and ideas presented through spoken words and sentences. • Oral Expression — Able to communicate information and ideas in speaking so others will understand. • Speech Recognition — Able to identify and understand the speech of another person. • Written Expression — Able to communicate information and ideas in writing so others will understand. 27