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BACKGROUND - KRIS KNOLLENBERG PAY COMPLAINT <br />In May of 1998, Kris Knollenberg questioned whether she should be at a liigher step in the pay range <br />for her position since she had been in the position for several years. It was determined that she <br />should be at a higher step in the range. This change was made in June of 1998. <br />When reviewing her salary history to calculate back pay, it was found that a number of mistakes had <br />been made in relation to pay adjustments over the years of her employment. This review resulted <br />in a determination that she should receive retroactive pay related to a step adjustment she sliould <br />have received in September of 1997. It was also found that in January of 1998, her pay was <br />mistakenl)' increased from the Level 3 pay range to the Level 4 pay range. <br />Based on the pay history, retroactive pay was calculated from September of 1997 to the time of the <br />pay correction (June of 1998), and a memo was provided to Ms. Knollenberg reflecting the <br />retroactive pay calculation. Prior to the payment of the retroactive pay. Finance staff advised the <br />City' Administrator that due to the mistaken move to the Level 4 pay range vs. the Level 3 pay range, <br />Ms. Knollenberg had been overpaid from the time of the pay correction to the time when she was <br />eligible for an additional step adjustment. The retroactive pay amount was then reduced by the <br />amount of this overpayment. This completed the pay corrections. <br />The City Administrator met with Ms. Knollenberg to clarify the City's actions and to address any <br />remaining concerns. Ms. Knollenberg felt strongly that even though the move to the Level 4 pay <br />range was a mistake, the City should not take that overpayment away from her. It was indicated to <br />her that although it may seem only fair to her that she should receive the additional retroactive pay, <br />an overpayment to her could not be justified.