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COMPLAINT RECORD <br />CO! If !''" <br />JAN 1 1999 <br />Received By: Ron Moorse, City Administrator CITY OF OHui'ivj <br />Received From: Council Member Barbara Peterson on Behalf of Kris Knollenberg - Police <br />Records/Secretary, Orono Police Department <br />Complaint <br />The complaint relates to issues regarding a missed pay adjustment for Kris Knollenberg, and the <br />retroactive pay related to the missed pay adjustment (please see the attached background information <br />regarding the complaint). The main concern is that Ms. Knollenberg was advised she would receive <br />a specific retroactive pay amount, and prior to receiving the amount, it was reduced based on a <br />corrected calculation. There are two secondary concerns. The first is a concern regarding the <br />apparent lack of procedures to ensure step increases occur at appropriate times. The second is that <br />Kris Knollenberg ’s position should be at a higher level in the City's pay schedule. <br />Council Member Peterson suggested two actions in relation to the complaint. <br />1. 'fhe City should pay the initial higher retroactive pay amount, even though it would <br />be an overpayment, as a show of good faith by the City in relation to the mistakes <br />made regarding Ms. Knollenberg's pay. <br />2. Schedule a meeting to be attended by Ms. Knollenberg, staff from the Finance <br />Department and Police Departments, the City Administrator, and Council Member <br />Peterson, to address the concerns. <br />Response <br />A. <br />B. <br />C. <br />D. <br />The City Administrator has met with Ms. Knollenberg to address her concerns. There has <br />been substantial communication among staff regarding the issues of the complaint. Ms. <br />Knollenberg continues to feel strongly that she should receive the higher retroactive pay <br />amount. <br />The City Administrator has obtained advice from colleagues in the Human Resources and <br />Finance area regarding the retroactive pay amount. The advice indicates the City handled <br />the retroactive pay issue correctly. <br />Procedures have been put in place to track the dates of step increases during the year to <br />ensure they occur at the appropriate times. <br />Ms. Knollenberg's position will be re-evaluated in the first quarter of 1999 to determine its <br />proper level in the City's pay schedule.