Laserfiche WebLink
I'- <br />beRxNIck : AxNd lifson <br />A PRO f e 5 S lON AL ASSOOAT <br />Ms;. Jennifer Watts <br />Auqu«;t 13, 1991 <br />Paye 4 <br />sp'.oif ical ly grandfathered in and not preempted by federal <br />If.: f'islation. This is clearly a customer service requirement not <br />a traditional ^rate''. <br />Therefore, it is my opinion that the c ?.jle o..;nr-1sion may require <br />that Triax comply with the franchise ^equir* ?nts “hat ''service <br />reques*- f ;r maintenance or repair of dvante ^ s . rty shall be <br />performed at no charge to subscriber." Wh»=- “t:: c- not Grantee's <br />equipment or property ultimately requires rpd’r. <br />If problems still persist with Triax, and the company refuses to <br />comply with this section of the franchise, the Commission may <br />wish to proceed pursuant to 47 U.S.C.S552 which provides that a <br />franchising authority may enforce any franchise provision <br />relating to customer service or consumer protection, -*nd may <br />enact new ordinances regarding consumer protection, so long as <br />not inconsistent with Federal law. <br />If you have any other questions, please feel free to contact me. <br />Sincerely, <br />Thomr.s D. Creighton <br />TDC/pjb