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1 <br />ORDINANCE NO. 289 <br />CITY OF ORONO <br />HENNEPIN COUNTY, MINNESOTA <br />AN ORDINANCE AMENDING TITLE II, CHAPTER 14, ARTICLE III, <br />DIVISION I, SECTION 14-75 OF THE CITY CODE CONCERNING <br />DISCONTIUANCE OF MUNICIPAL UTILITY SERVICE <br />THE CITY COUNCIL OF THE CITY OF ORONO ORDAINS: <br />SECTION 1. Orono City Code Title II, Chapter 14, Article III, Division I, Section 14-75 <br />is hereby amended by adding the underlined language and deleting the strikethrough language as <br />follows: <br />(a)Grounds for Discontinuance.All municipal utilities may be shut off or discontinued <br />whenever it is found that: <br />(1) The owner or occupant of the premises served, or any person working on any <br />connection with the municipal utility systems, has violated any related requirement of <br />this Code or any connection with the system; <br />(2) Any charge for a municipal utility service, or any other financial obligation imposed <br />on the present owner or occupant of the premises served, is unpaid after due notice; or <br />(3) There is fraud or misrepresentation by the owner or occupant in connection with any <br />application for service or delivery or charges. <br />(b)Notice and Procedure. It is city policy to annually certify delinquent utility accounts to <br />Hennepin County for collection with the following year’s property tax levy. If it is <br />deemed more appropriate to discontinue utility service by reason of nonpayment of bills, <br />it is the policy of the city to discontinue utility service to customers only after notice and <br />a meaningful opportunity to be heard on disputed bills. The city's form for application <br />for utility service and all bills shall contain, in addition to the title, address, and <br />telephone number of the official in charge of billing, clearly visible and easily readable <br />provisions to the effect: <br />(1) That all bills are due and payable on or before the date set forth on the bill; <br />(2) That if any bill is not paid by or before that date, a second bill will be mailed <br />containing a cutoff notice that if the bill is not paid within ten days of the mailing of <br />the second bill, service will be discontinued for nonpayment; and <br />(3) That any customer disputing the correctness of his or her bill shall have a right to a <br />hearing at which time he or she may be represented in person and by counsel or any <br />24