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5 <br />1.0 ORONO MISSION, VISION AND GOALS. <br /> <br />1.01 Mission Statement. <br />The City of Orono will provide effective guidance through public policy established from citizen involvement, by <br />empowering staff to implement best practices to prepare Orono for any challenges of the future and by ensuring a <br />positive customer experience, superior municipal services and provide a safe community for the residents, <br />businesses and customers to live, work and play in. <br />1.02 Vision Statement. <br />To be the residential community of choice and remain widely recognized for its preservation of natural rural <br />beauty, quality of life, and recreational assets. <br />1.03 City of Orono Goals. <br />1. To provide consistent high levels of customer service to our residents and balance the enforcement of city <br />codes. <br />2. To maintain sustainable funding for infrastructure while maintaining a stable tax levy <br />3. To create a culture of continuous improvement by providing efficient and reliable government services <br />4. To adopt best practices into city processes to ensure the high-quality services are provided in an ever- <br />changing environment <br /> <br /> <br /> <br /> <br /> <br /> <br />167