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SRC customer surveys show an extremely high rate of customer sadsfacrion, <br />indicating quality service, sensidve and skillful personnel and effeedve results <br />delivered on a dmely basis; <br />• SRC possesses the exisdng tools, systems, central locadon, staff support, and <br />contracts to provide uninterrupted service to applicants in need. Any other vendor <br />would netu at least 12 months to come sufficiently close to matching SRC’s <br />quality, productivity and effectiveness; <br />• SRC's current work force of 15 full-time, culturally diverse and carefully trained <br />apprentices, crew managers and support personnel arc completely dependent upon <br />a continuation of this work and cannot be retained if me contract is discontinued; <br />SRC has contributed to local energy conservation effons with demonstrated <br />leadership and innovation; <br />SRC's record of achieving its weatherization unit goals is 99.5% over the 13 years <br />of our experience. Only a small number of weatherization agencies in this state <br />could match our record. <br />In sumniary, public policy interests would be best scr/ed by retaining the current vendor <br />which is effectively delivering d jcct weatherization services. SRC, as the current <br />vendor, has a great advantage of efficiency by operating the weatherization program as a <br />single integrated unit with our c wn union crews as employees, rather than just acting is <br />adrninistrators and contractors to deliver one program. The subsequent proposal includes <br />detailed evidence of SRC's srreng qualifications and experience in weatherization and <br />promotion of self-reliance among low-income households in matters of energy.