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customer satisfaction; assumes operational control as directed by the Golf Course <br />Superintendent. <br />• Works planning, organizing and coordinating special program and events throughout the <br />city, determining program needs, maintaining liaisons and contacts, maintaining records <br />and files, and related work as apparent or assigned. <br />• Communicates with the general public in a professional manner and provide excellent <br />customer service <br />• Supervises the daily operations of the golf course clubhouse and staff <br />• Assists in recruiting and training seasonal employees <br />• Creates and manages schedules for staff <br />• Orders, rotates, and manages concessions and alcohol <br />• Generate sales reports <br />• Maintains a variety of records relating to inspections and maintenance activity <br />• Communicates with the superintendent to discuss conditions of facilities, maintenance <br />plans, and scheduled events. <br />• Performs or schedules routine cleaning and projects within golf course clubhouse <br />• Performs other duties and assumes other responsibilities as assigned. <br />• Researches and recommends opportunities for special events and community partnerships <br />with outside organizations <br />• Promote events through public media and flyers <br />• Collaborates with City Council, Parks Commission, and Parks Superintendent for special <br />events <br /> <br />Required Knowledge, Skills and Abilities <br /> <br />Knowledge: <br />• Computer software, social media platforms, POS registers <br />• Knowledge of Federal, State, and City laws and regulations related to food, beverage, and <br />liquor sales <br />• Understanding of basic accounting practices sufficient to manage a store budget <br />• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, <br />and strategies to promote effective local, state, or national security operations for the <br />protection of people, data, property, and institutions <br />• English Language — Knowledge of the structure and content of the English language <br />including the meaning and spelling of words, rules of composition, and grammar <br /> <br />Skills: <br />42