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The City of Orono is an Equal Opportunity Employer <br />appointments and inspections. <br />• Processes payments. <br />• Provides operational support, including: creating, filing, and maintaining calendars, <br />correspondence, reports, website maintenance, communications, and completion of <br />special projects. <br />• Assists with meeting(s) preparation. <br />• Assists with processing Official City documents. <br />• Maintains and orders office supplies. <br />• Reviews administrative license and permit applications and other forms for completeness <br />and accuracy. <br />• Responds to individuals seeking information, takes detailed messages and forwards to the <br />appropriate department. <br />• Assists in coordinating city programs such as recycling and organics. <br />• Opens, sorts, distributes incoming mail. Routes mail to the appropriate personnel. <br />• Assists in the response to data requests as required under MN Data Practice regulations. <br />• Maintains records according to the MN Records Retention schedule and the City’s <br />adopted policies. <br />• Maintains regular job attendance in accordance with a schedule established for the <br />position by the supervisor. <br />• Performs other related duties as assigned or as the situation dictates within the scope of <br />this position. <br />• Assists the City Clerk with elections, including: administrative tasks, responding to <br />general questions, and processing of absentee ballots. <br />• Day-to-day use of various data management and communication software/equipment, <br />including but not limited to: website, social media, City land line and cellular phone <br />systems, and email. <br /> <br />Required Knowledge, Skills and Abilities <br />Knowledge: <br />• Clerical — Knowledge of administrative and clerical procedures and systems such as <br />word processing, managing files and records, stenography and transcription, designing <br />forms, and other office procedures and terminology. <br />• English Language — Knowledge of the structure and content of the English language <br />including the meaning and spelling of words, rules of composition, and grammar. <br />• Customer and Personal Service — Knowledge of principles and processes for providing <br />customer and personal services. This includes customer needs assessment, meeting <br />quality standards for services, and evaluation of customer satisfaction. <br />• Computers and Electronics — Knowledge of electronic equipment, and computer <br />hardware and software, including applications and programming. <br /> <br />Skills: <br />• Active Listening — Give full attention to what other people are saying, taking time to <br />understand the points being made, asking questions as appropriate, and not interrupting at <br />inappropriate times. <br />• Reading Comprehension — Understand written sentences and paragraphs in work related <br />documents. <br />• Speaking — Talk to others to convey information effectively.