09-25-2023 Council Packet - Laserfiche WebLink

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The City of Orono is an Equal Opportunity Employer CITY OF ORONO Position Title: Department: Accountable to: FLSA Status: Union Status: Compensation: Revision Date: Administrative Assistant Administration City Clerk Non-exempt Office and Professional Employees International Union, Local No. 12, AFL-CIO Grade 5 Local 12 Union Pay Scale September 25, 2023 Nature of Work The Administrative Assistant is responsible for providing higher level administrative support to all departments within the City of Orono and is the main point of contact for visitors entering and calling into City Hall. This position is also responsible for creating a welcoming atmosphere for visitors and must be able to work during core business hours. Supervision Received and Exercised This position reports to the City Clerk and does not supervise any other position within the City. Essential Functions Essential functions listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related or a logical assignment to the position. •Serves as the first point of contact to visitors, residents, and contracts who visit, call, or email city hall. •Provides customer service to residents, contractors and the general public regarding information related to the City and/or may refer them to the appropriate resource. (In person, phone, e-mail, and in writing). ▪Receives applications, obtains required data, and makes necessary determinations, answers questions and explains procedures regarding permits, certificates, licenses, assessments, and other matters requiring knowledge of city ordinances, departmental policies and regulations. ▪Assists in completing forms, applications, permits and licenses, and arranges