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-EDUCATIONAL <br />P ROCRAM O VE RVIE W <br />THE ANNUAL CONFERENCE OFFERS OPPORTUNITIES FOR CROWTH IN THREE <br />MAIOR AREAS: PROFESSIONAL DEVELOPMENT AND SKILL lUILDINC: INFORMA ­ <br />TION SHARINC ON A BROAD RANCE OF LOCAL GOVERNMENT MANAGEMENT <br />ISSUES. AND INFORMAL NETWORKING WITH COLLEAGUES TO HELP MEMBERS <br />COPE WITH CAREER AND PERSONAL ISSUES RELATED TO THE PROFESSION <br />educational program themes , chosen by the 1995 CONFERENCE PLAN ­ <br />NING committee , concentrate on five .major areas OF CONCERN TO <br />LOCAL government /managers around the world <br />■ EVOLVING INFORMATION AND TELECOMMUNICATIONS TECHNOLOGIES <br />■ THE impact of changing NATION AL/LOCAL RELATIONSHIPS AND VOTER <br />CHARACTERISTICS ON GOVERNANCt: <br />■ regionalism as a SOlUT iCN TO URBAN PROBLEMS <br />■ THE CHALLENGES OF ENHANCING AND SUSTAINING A COMN\UNiTV S <br />quality of LIFE: AND <br />■ personal and interpersonal issues facing managers <br />Sessions also will be devoted to pertor- <br />mance measurement, natural hazard <br />mitieation. wise investment ot commu- <br />nicA’ resources, and ocher topics. <br />For the rirst time this year, the cduca^ <br />cional program wili kick oft with a <br />block of concurrent mini-plenarv ses­ <br />sions following the Opening Session <br />on Sunday Attendees can go to one or <br />three sessions exploring: <br />• New approaches to managing me <br />imerdcoendence or metropolitan <br />regions; <br />• Compassionate ie.:dership as a wav <br />to enhance creativity producti\it\. <br />and organizational excellence; or <br />• The evolution cf afSrmacive action <br />policies and their impact on vour <br />ortranizacion and communin'. <br />In addition to interactive sessions <br />with small panels ot high-qualit\ <br />speakers, manv sessions will reature <br />new formats These sessions will <br />begin wirh an over\ less bv expert <br />panelists, then will break up into <br />small groups :or discussion. <br />Information sharing also will take <br />place during lunchtime oreaks. <br />Structured and taciiitated—but <br />inrormal — opportunities »vill be <br />scnecuied. allossing time to discus^ <br />management cnalienges and '*oiu- <br />tions with vour colleagues. <br />► OR A DAILY LISTING OF CONCURRENT <br />EDUCATIONAL SESSIONS ORGANIZED BY <br />DAY AND TIME SLOT CONTACT JFAN <br />BUCHANAN AT ICMA. 202/962-J623 <br />INFORMATION AND <br />TELECOMMUNICATIONS <br />TECHNOLOCIES <br />Move oirT the on-ramp and onto the <br />information superhighwav. These sessions <br />will help \X)u maJee the most of new <br />informauon technologies in the work ­ <br />place. Learn hou ro deal with the on ­ <br />slaught of cable and telecommunications <br />W' <br />companies, lex'crage telecommunications <br />infrastructure ro aaract and retain busi­ <br />nesses. and empower your emplo\*ees and <br />vounelf with the latest technologies. <br />Following are the tentative session titles; <br />• Information Technology 101 <br />• Surhng the Internet: >X’hat Does It <br />Mean for Me? <br />• Bridging the Information Technology <br />Gap <br />• Survivor s Guide to Dealing wth Cable <br />and Telecommunications Companies <br />• Strengthening Local GoAxrnment <br />through Innovative Technology' <br />• Attracting, Retaining, and Expanding <br />Business by Using Telecommunications <br />Infrastructure <br />•A Managers Guide to Choosing <br />Computer Software and Hardware <br />GOVERNANCE <br />.Many ICM\ members report a growing <br />sense of alienation, apathy, or downright <br />hostility toward local government from <br />citizens in their communities. Citizens <br />make unprecedented demands tor service <br />but refuse to support higher taxes. Ses­ <br />sions will examine the possibilities for <br />improving this situation by nurturing <br />leadership skills in elected officials, <br />working with the media to educate and <br />empower citizens, and changing staff <br />prioiiucs. Hear how to determine if your <br />local government is organized for the most <br />effective service delivers', and learn about <br />o