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achieve relative stability, they may enter Track 2 of the Family Serv ices <br />Track 2 of the F^ily Services continuum o"er? case management for families who are <br />worl^g on specific issues such as job search, housing, budgeting, parenting and <br />relationship issues, health & mental health issues, that impact their quality of life. Case <br />managers provide fmancial assistance, information, referral, advocacy, coaching help <br />with explormg choices and links to other appropriate resources. <br />Track 3 of the Family Seivices program focuses on families who fall through the cracks <br />of existmg programs. This track targets the working poor who despite full time work <br />unable to consistently provide for their families and who have been unsuccessful in <br />accessmg services and resources that could help them achieve fmancial stability. <br />are <br />This track provides intensive support and subsidy for up to two years for families working <br />on a long-term plan to achieve financial stability through upgrading education and/or <br />employinent skills. "Hiis process begin'* with an Litensive needs assessment followed by <br />the creation of an action plan contammg realistic, attainable goals, with a specific <br />timetable and a step-by-step outline for reaching those goals. <br />Support mcludes help with goal setting, resource identification, skills training, advocacy <br />coaching, monitonng progress, ministering to setbacks, and celebrating victories <br />Subsidy may include fmancial aid with education fees, books, housing, clothing for work <br />day care costs, transportation, i.e., bus fare, gas, car repair, (car recruitment-in the past <br />year 11 used cars donated to lOCP were m?de available to lOCP clients), etc.-whatever <br />’ integrated, all-issues approach makes the <br />cntical difference for faniil •«. v.no face m ole barriers to self-sufficiency. <br />Thus far in 1997, residtuts of Orono have made 42 visits co lOCP for serv* »s. They <br />account for 3.2% of lOCP serv ice dollars this year. The number of visits to lOCP <br />by Orono residents is up dramatically this year from 1996, when 47 visits were <br />made over the course of the entire year. Due to the restructuring of the welfare <br />system, we expect this trend to continue. <br />lOCP SERVICES TO ORONO RESIDENTS <br />January 1,1996 to December 31,1996; <br />lOCP services to Orono residents in 1996 represented 1.7% of our direct service <br />expenditures and 0.7% of our client case load. lOCP also serves families in Hamel, Long <br />Lake. Medma, Minnetonka Beach, Wayzata, West Medicme Lake and Plymouth <br />'■U- <br />1