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I would like to read you a short list of Orono Park and Recrea­ <br />tion facilities. For each one, please tell me if you feel it <br />needs better maintenance or improvement. <br />59. <br />60. <br />61. <br />62. <br />63. <br />64. <br />Rest rooms? <br />Beaches? <br />Picnic areas? <br />Skating rinks? <br />Playground equipment? <br />Golf course? <br />Changing topics.... <br />65. <br />70. <br />During the past twelve months, <br />have you contacted anyone working <br />for the City of Orono, whether to <br />obtain information, to get ser­ <br />vice, or make a complaint of anv <br />kind? <br />YES NO DKR <br />25%26%49% <br />19%40%42% <br />14%54%33% <br />14%31%56% <br />16%43%41% <br />9%46%46% <br />YES...47% <br />NO_ _ <br />> 0 9 <br />53% <br />DON'T KNOW/REFUSED_ _ <br />' w w <br />.0% <br />IF "YES" IN QUESTION #65, ASK: <br />66.What was the nature of your most recent contact, that <br />IS, what information or service did you want? <br />NO ANSWER, 3%; TAX IJJFO, 7%; ZONING, 2%; BUILDING <br />INSPECTION, 15%; BURNING PERMIT, 5%; GENERAL INFORMA­ <br />TION, 24%; COMPLAINT, 12%; WATER-SEWER INFO, 10%; <br />RECYCLING INFO, 2%; SCATTERED, 2%. <br />67. What department or official did you contact first? <br />NO ANSWER, 20%; ASSESSOR, 3%; ZONING, 4%; PUBLIC <br />WORKS, 22%; INSPECTOR, 12%; POLICE, 11%; CITY HALL, <br />19%; COUNCIL, 5%; ADMINISTRAITON, 2%; OTHER, 2%. <br />63.In general, were you satis­ <br />fied with the service you <br />received? <br />YES. . . . . . . . . . . . .68% <br />NO. . . . . . . . . . . . . .27% <br />DON’T KNOW/REFUSED. . .5% <br />IF "NO" IN QUESTION #68, ASK: <br />69. Why were you dissatisfied? <br />NOTHING DONE, 77%; RUDE, 14%; DONE INCORRECTLY, <br />10%. <br />During the past year, have you <br />visited the Orono City Hall?YES............................................46% <br />NO..............................................54% <br />DON'T KNOW/REFUSED ..........0% <br />IP "YES," ASK: