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t <br />Mediacom <br />RBCBVEO <br />DEC I 9 20113 <br />dlYOFOROMOBitiJemsem <br />lice President. Regionai (gentians <br />Occcaibcr 16,2003 <br />Dear Orono Community Ofliciab: <br />As you know, Mediacom is committed to providing the City with advanced notice of <br />pending changes in the cable system serving your community. I am writing to inform <br />yon of a price adjnstment effete on <»r about Febmary 1,2004. The price of Family <br />Basic service will increase by $2.00 to S4S.9S. A copy of the channel Hne*np and rate <br />infonnatioa is attached for your review. Cnstomcrs wiO be notified via messages on their <br />upcoming monthly invoke. <br />Mediacom understands that increased cable prices are not popubr. However, I want to <br />capiain why the increases have contianed and provide yon with inforamtion on the <br />direction of our business as a local investor in the City. <br />Mediacom entered and eipandcd in the cabk business with the spccifk goal of providing <br />the best cable services available anywhere to non-me tropolitan areas that had been left <br />behind by previous cabk operators. Whik some cabk companies cither did not reinvest <br />in the communities they served or reinvested mostly in only their biggest markets, <br />Mediacom strives to give all Us communities access to robust channel Uncaps, digital <br />cabk and high-spee d Interact services as well as the next gen er ation of broadband <br />products. Mediacom also believes its custome n should be abk to enjoy those services at <br />fair and rcasonabk prices. Mediacom has invested the hundreds of millions of doihrs <br />necessary to provide those services as weU as aUowing for expansion as new tcchaologim <br />emerge. We have worked diligently to keep rates very dose to the national average as <br />dctcrariacd by the Federal Communications Commission*s natknal price survey. The <br />amount of programming and the overaU prking of cabk services have risen substantially <br />and it has been dilikult for many previously nnderserved customers to comprehend and <br />accept ^ size of prke increases over this period. <br />Mediscoro Communications Corporation <br />1504 2*^ Street SE • Waseca. MN S6093 • S07-83S-23S6 • Fax 507-835-4567 <br />J