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The City of Orono is an Equal Opportunity Employer <br />Required Knowledge, Skills and Abilities <br />Knowledge: <br />• Clerical — Knowledge of administrative and clerical procedures and systems such as <br />word processing, managing files and records, designing forms, and other office <br />procedures and terminology. <br />• Personnel and Human Resources — Knowledge of principles and procedures for <br />compensation and benefits and personnel information systems. <br />• English Language — Knowledge of the structure and content of the English language <br />including the meaning and spelling of words, rules of composition, and grammar. <br />• Mathematics — Knowledge of arithmetic, algebra, statistics, and their applications. <br />• Computers and Electronics — Knowledge of electronic equipment, and computer <br />hardware and software, including applications and programming. <br /> <br />Skills: <br />• Active Listening — Give full attention to what other people are saying, taking time to <br />understand the points being made, asking questions as appropriate, and not interrupting at <br />inappropriate times. <br />• Speaking — Talk to others to convey information effectively. <br />• Reading Comprehension — Understand written sentences and paragraphs in work related <br />documents. <br />• Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of <br />alternative solutions, conclusions or approaches to problems. <br />• Coordination — Adjust actions in relation to others' actions. <br />• Time Management — Manage one's own time and the time of others. <br />• Monitoring — Monitor/Assess performance of yourself, other individuals, or <br />organizations to make improvements or take corrective action. <br /> <br />Abilities: <br />• Oral Comprehension — Able to listen to and understand information and ideas presented <br />through spoken words and sentences. <br />• Oral Expression — Able to communicate information and ideas in speaking so others <br />will understand. <br />• Speech Recognition — Able to identify and understand the speech of another person. <br />• Speech Clarity — Able to speak clearly so others can understand you. <br />• Deductive Reasoning — Able to apply general rules to specific problems to produce <br />answers that make sense. <br />• Written Expression — Able to communicate information and ideas in writing so others <br />will understand. <br />• Written Comprehension — Able to read and understand information and ideas presented <br />in writing. <br />• Discretion – Able to maintain confidential information. <br />Minimum Requirements <br />• High School Diploma or equivalent. <br />• Three (3) years of practical experience with benefits administration, payroll processing, <br />or utility billing. <br />