Laserfiche WebLink
I <br /> I <br /> E. Complaint Documentation and Processing <br /> IThe Permittees shall document all complaints by maintaining a record of all applicable <br /> information concerning the complaint, including the following: <br /> I • Name of complainant, address,phone number, and e-mail address. <br /> ■ Precise property description or parcel number. <br /> I .I <br /> Name of Permittees representative receiving Complaint and date of receipt. <br /> ■ Nature of Complaint and the applicable Site Permit conditions(s). <br /> ■ Activities undertaken to resolve the Complaint. <br /> II . Final disposition of the Complaint. <br /> The Permittees shall designate an individual to summarize bm aints for the Commission. This <br /> Iperson's name,phone number and email address shall act‘:fwkt1y a complaint submittals. <br /> A Person presenting the Complaint should to the ettot possib: include the following <br /> information in their communications: <br /> • Name, address,phone number, and e-mail address. <br /> • Date <br /> • Tract or parcel <br /> • Whether the complaint relates to (1)aroute permi or(2) a compliance issue. <br /> F. Reporting RequirementsA <br /> The Permittees shall report all complaints to the Commissi' ccording to the following <br /> Ischedule: <br /> Immediate R• Al bstantialmplaints shall be reported to the Commission the same <br /> Iday received, or • 4.h •Mowing wor g day complaints received after working hours. <br /> Such reports are to . directed to High-V `Y ransmission Line Permit Compliance, 1-800- <br /> 657-3794,or by e-mail to: DOC.energypermitcomplianceastate.mn.us, or voice messages are <br /> Iacceptable. <br /> Monthly Reports: By the 15th of each month, a summary of all complaints, including <br /> 1 substantial complaints received or resolved during the preceding month, shall be Filed to Dr. <br /> Burl W. Haar, Executive Secretary, Public Utilities Commission, using the Minnesota <br /> Department of Commerce eDocket system(see eFiling instructions attached to this permit). <br /> IIf no Complaints were received during the preceding month,the Permittees shall submit(eFile) a <br /> summary indicating that no complaints were received. <br /> I <br /> I <br /> IPage 2 of 3 <br /> I <br />