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G. Complaints Received by the Commission or Office of Energy Security <br /> Complaints received directly by the Commission from aggrieved persons regarding site ' <br /> preparation, construction, cleanup, restoration, operation and maintenance shall be promptly sent <br /> to the Permittees. <br /> H. Commission Process for Unresolved Complaints <br /> Initial Screening: Commission staff shall perform an initial evaluation of unresolved Complaints i <br /> submitted to the Commission. Complaints raising substantial High-Voltage Transmission Line <br /> Permit issues shall be processed and resolved by the Commission. Staff shall notify Permittees <br /> and appropriate person(s) if it determines that the Complaints a Substantial Complaint. With <br /> respect to such Complaints, each party shall submit a wri "su e ary of its position to the <br /> Commission no later than ten days after receipt of the Stat , `icat'„an. Staff shall present <br /> Briefing Papers to the Commission,which shall resolve the . o'nt within twenty days of <br /> submission of the Briefing Papers. <br /> Permittees Contacts for Complaints , <br /> Complaints shall be sent to: <br /> Michelle Lommel <br /> Great River Energy 8 ?,. <br /> 12300 Elm Creek Boulev d <br /> Maple Grove,MN 55369 47:_ <br /> Telephone: (763 5-5977 <br /> Email: mlommel@grenergy.com <br /> 1 <br /> I <br /> I <br /> Page 3 of 3 ' <br /> 1 <br />