02-13-2006 Council Work Session Packet

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CITY OF ORONO INTERNAL ORGANIZATIONAL STUDY:PROJECT PROPOSAL Critical Success Measures The suggested critical success measures for this project are: • The current state infonnation is accurate • The ideal state recommendations are creative yet practical • The gap between the curre��t state and the ideal state is clearly described • The strategies for transition to the ideal state are well thought out,time tested and useful • The two reports are produced on time Critical Success Factors The suggested critical success factors(i.e.,what has to happen in order for the Critical Success Measures to be met)for this project are: • Outstanding communication between the Mr. Fursman and the sponsor • Responsiveness of the city to the requests of Mr. Fursman for information, meetings,reviews,etc. • Eff�ective project management Communication The communication planning for this project covers two general areas: communication within the project and communication outside of the project. In order to ensure there is good communication within the project, Mr.Fursman will: • Provide a weekly status report to the city administrator • Contact the administrator immediately if there is a concern that impacts on the project • Meet face to face with the administrator whenever needed The communication plan outside the project will be the responsibility of the city administrator with the advice of Mr.Fursman.A meeting will be held with the administrator and city staff to work out the plan. The goal would be that all of the stakeholders get the right information at the right time.The very existence of this project may cause concem for many people and there must be clear messages to all stakeholders about the puipose and scope of the project.These people must also be provided avenues for input and be provided with information so that there are no secrets that drive the rumor mill. Assumptions 1. Tl�e city will identify in a timely fashion all of the people on staff,council,and commissions who have critical infonnation and that Richard Fursman will have full and timely access to those individuals. 2. The city will provide a contact person for timely set up of interviews with key staff and other meetings and presentations 3. The city administrator and council will fully support the project to insure its success Compensation � The total number of hours cannot be determined until the scope is fully refined and the number of individuals involved are identified. It is anticipated that between 40—80 hours of work will be needed to complete all the tasks, it may be more or less depending on the number of people involved. At a billing rate of$135/hour the project cost is estimated to run fi�om$5,400 to$11,000. 10