03-18-2020 Council Packet - Laserfiche WebLink

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COVID 19 Plan Administration and Finance Level Trigger Impact To City Operations / Services (* Impact to Services) Administration Impacts Administration Staff Actions Customer Service Communications Permits/Licenses Departments 0 None None- City operates as normal Normal Operations Normal Operations Normal Operations Normal Operations Normal Operations 1 City Administrator Direction Nation Impacted CDC issue guidance * All City Hall Services provided - City Hall (CH) open - In-person meetings discouraged - If anyone feels poorly, particularly flu like symptoms, they should stay home. - Emphasize handwashing. - Wipe down keyboards, IPADS, and other frequently touched surfaces - Remain conscious of social distance (keep a 6ft spacing form others.) - Wipe down door handles and appliance handles in the common areas at least each morning and afternoon. - Limit attendance at large gatherings/ training events unless absolutely necessary. Seek out online/ remote meetings and training where possible - Encourage electronic submittals. - Set out disinfectant hand sanitizer, pens, signs, and other necessities for visitors * Limited Impact Staff wears disposable gloves when cleaning areas. *Staff practices social distancing with all citizens, visitors and other staff members. *Staff proactively works on ways to lower the risk of exposure to all. * No impact Social distance during on site meetings with residents, visitors and staff members * Limited Impact Continue to field calls/emails and requests through use of phone and emails and limited visits with visitors. * No Impact Staff works with department heads to establish processes for ongoing tasks leading up to next level. 2 City Administrator Direction State Impacted / Emergency Declared MDH guidance * Limited customer contact by all staff. - City Hall open - No group meetings with residents/ contractors - All external meetings and contacts will be conducted via e-mail, phone, or web conferencing - Electronic submittals only - No group meetings with residents/visitors - No attendance at large gatherings/ training events unless absolutely necessary. - Both staff members check mail and distribute daily. General catalogs thrown out immediately. Only essential vendor access allowed. Deli veries left by the door - Set up 6’foot social distance area in front lobby of City Hall, post sign for Established Social Distance Area - Wipe down door handles and appliance handles in the common areas at least each morning and afternoon. * Limited Impact Staff wears disposable gloves when cleaning areas. *Staff practices social distancing with all citizens, visitors and other staff members. *Staff proactively works on ways to lower the risk of exposure to all. * Impact to lobby area. Social distance during on site meetings with residents, visitors and staff members * Limited Impact Continue to field calls/emails and visitor requests through use of phone and emails and limited in- person visits. * Impact to Meetings * Staff evaluates and implements established processes from department heads for various departments. 3 City Administrator Direction City Emergency Declared * Front Desk in-person services suspended - No in-person meetings/ City Hall and Police closed. - All staff at work. - Limited contact by police, building inspections and public works only. - No in-person meetings with residents or contractors at city hall or Public works. - Staff prepares notification to public - Staff prepares notice of Emergency Meeting of City Council - Management Team meets and modifies plan *Staff continues to answer calls/emails daily. *Staff sets up established material drop off area for payments, items for permits, licenses and any other materials needed from visitors. *Staff sends out full communications to public via listserv, website, and social media *Staff prepares for Emergency meeting notice Continue to field calls/emails and all requests through use of phone and emails. *Assist visitors from inside City Hall. 4 Order From Governor * P&Z, Admin, Elections and Finance Activities reduced to minimal levels * Limited contact by police and public works. - No in-person meetings/ City Hall closed. - Staff work from home. - Remote Council Meetings. - Staff work from home or as directed - Limited staff continue to report to work and assist other departments as needed, but isolate staff to avoid cross contamination - Police Department continues to report to work as normal. - Set up Administrative Staff with Access to system, PSN, Citizenserve, etc. to be remote *Staff continues to answer calls/emails remotely daily. *Staff retrieves established material drop off area for payments, items for permits, licenses and any other materials needed from visitors. *Staff continues to prepare necessary meeting materials remotely or as designated. *Staff continues to send out notifications and communications to the public from remote area or as scheduled by City Administrator Continue to field calls/emails and all requests through use of phone and emails remotely. 5 Numerous Staff Infected/ impacted * Emergency and Essential Services only - City Hall and all offices closed. - Mission essential personnel only. - Police and Public Works. - Emergency Contacts only by police and public works employees. - City Hall and all offices closed - Essential and Emergency Services only - No City Council, Planning Commission or Parks commission meetings * Essential Services only in priority order *Staff continues/rotates to send out notifications and communications to the public from remote area or as scheduled or able by City Administrator. Continue to field calls/emails and all requests through use of phone and emails remotely. *Hennepin County/MN Secretary of State/ Governor’s Office to determine steps for Elections.