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CITY OF ORONO <br />Street Address: Mailing Address: Telephone (952) 249-4600 <br />2750 Kelley Parkway P.O. Box 66 Fax (952) 249-4616 <br />Orono, MN 55356 Crystal Bay, MN 55323 www.ci.orono.mn.us <br />Administration Mission, Vision and Goals <br />Mission Statement <br />Provide administrative support to all facets of the City while consistently treating all residents, <br />visitors, and co-workers with respect and dignity. <br />Vision Statement <br />To be the leader in customer service in the public sector by displaying professionalism and <br />being responsive to community needs. <br />Goals <br />1. Be responsive and courteous to internal and external customers, residents and vendors <br />2. Provide efficient and effective support to all departments <br />3. Work as a department to review, develop, revise, implement and integrate processes and <br />strategic goals to best serve the residents and customers of Orono. <br />Page 2 of 6 <br />Exhibit A <br />