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CITY OF ORONO <br />Street Address: Mailing Address: Telephone (952) 249-4600 <br />2750 Kelley Parkway P.O. Box 66 Fax (952) 249-4616 <br />Orono, MN 55356 Crystal Bay, MN 55323 www.ci.orono.mn.us <br />City of Orono Mission, Vision and Goals <br />Mission Statement <br />The City of Orono will provide effective guidance through public policy established from citizen <br />involvement, by empowering staff to implement best practices to prepare Orono for any <br />challenges of the future and by ensuring a positive customer experience, superior municipal <br />services and provide a safe community for the residents, businesses and customers to live, <br />work and play in. <br />Vision Statement <br />To be the residential community of choice and remain widely recognized for its preservation of <br />natural rural beauty, quality of life, and recreational assets. <br />1. To provide consistent high levels of customer service to our residents and balance the <br />enforcement of city codes <br />2. To maintain sustainable funding for infrastructure while maintaining a stable tax levy <br />3. To create a culture of continuous improvement by providing efficient and reliable <br />government services <br />4. To adopt best practices into city processes to ensure the high quality services are provided <br />in an ever-changing environment <br />Page 1 of 6 <br />Exhibit A <br />