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Facilities <br />Parks <br />Streets <br />Average monthly completion <br />rate of <br />maintenance requests <br />BTUs used per square -foot <br />Gross utility costs (for all <br />buildings) <br />Number of formal <br />maintenance requests <br />Percentage of respondents <br />rating <br />recreation programs as <br />excellent or good <br />in the community survey* <br />Percentage of respondents <br />rating the <br />extent to which they use the <br />brochure as <br />major source of information <br />about <br />activities in the community <br />survey* <br />Total hours Central Park <br />facilities were <br />reserved <br />Field rental income <br />Total hours to complete mowing of city <br />maintained turf <br />Average PCI of non-residential streets <br />Cost of street maintenance per capita <br />Average hours complete <br />routes at least once <br />during full cleaning event <br />Number of accidents per lane mile <br />Percent of lane miles inspected and evaluated <br />Annual snow/ice events <br />Were NPDES MS4 permit requirements met?** <br />Number of sewer blockages <br />Number of feet of sewer line jetted <br />Number of feet televised <br />