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Water - Water Fire <br />Hydrant Sa <br />Water- Water <br />Preventative <br />Maintenance <br />Water - Water Safety <br />Riska Managemetn <br />Division/ Supervisor Owner Goal Strategy Measure Standard Achieved <br />Section <br />Golf Course <br />provides for <br />the operation of major <br />City buildings so as to <br />offer a clean, Well- <br />maintained and <br />comfortable environment <br />for building users. <br />Percentage of respondents <br />rating the golf <br />course programs and facilities <br />as excellent <br />or good on the community <br />survey* <br />Number of total rounds <br />played <br />Operating income as a <br />percentage of <br />revenues <br />(exclude debt service, <br />investment income, and <br />capital) <br />Operating income <br />Operating cost per square - <br />foot maintained <br />Minimize and reduce system water <br />Keep water system losses below <br />2.8% <br />2.5% <br />2.6% <br />losses through maintenance <br />3.0%. National norm for water system <br />programs. <br />losses is 7.0%. <br />Ensure the avialblity of all fire <br />All fire hydrants receive annual <br />100% <br />100% <br />100% <br />hydrants through annual <br />maintenance. <br />maintenance and a capital <br />replacement program. <br />Reliabile Water Service <br />Provide reliable water service <br />The water system will be at least <br />99.9999% <br />99.9999% <br />99.9999% <br />through redundancy, planned <br />99.999% reliable. The average water <br />maintenance, and system <br />customer will be out of service for a <br />modernization. <br />day once every 25 years. <br />Safe Work Environment <br />Provide a safe work enviroment by <br />Zero lost time accidents. (Industry <br />0.00 per <br />5.37 per <br />0.00 per <br />adopting proactive safety programs <br />standard: less than <br />200,000 hours <br />200,000 hours <br />200,000 <br />that change workplace culture as <br />6.4 per 200,000 hours). <br />hours <br />well as work practices. <br />Division/ Supervisor Owner Goal Strategy Measure Standard Achieved <br />Section <br />Golf Course <br />provides for <br />the operation of major <br />City buildings so as to <br />offer a clean, Well- <br />maintained and <br />comfortable environment <br />for building users. <br />Percentage of respondents <br />rating the golf <br />course programs and facilities <br />as excellent <br />or good on the community <br />survey* <br />Number of total rounds <br />played <br />Operating income as a <br />percentage of <br />revenues <br />(exclude debt service, <br />investment income, and <br />capital) <br />Operating income <br />Operating cost per square - <br />foot maintained <br />