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Public Works <br />Division/ <br />Supervisor <br />Owner <br />Goal <br />Strategy <br />Measure <br />Standard <br />Achieved <br />Section <br />Improve and maintain the City's <br />% of projects completed on <br />90% <br />100% <br />Edwards <br />infrastructure (streets, alleys, <br />schedule. <br />sidewalks, driveways, curbs and <br />% of projects completed within <br />100% <br />100% <br />Engineering/ Design <br />Edwards <br />gutters). Long term infrastructure <br />Program, design and administer <br />budget. <br />g <br />& Construction <br />needs are analyzed and <br />construction projects. <br />% of citizen complaints about <br />90% <br />90% <br />Edwards <br />scheduled into multi-year <br />construction investigated within one <br />construction programs. <br />business day. <br />To provide efficient, economical <br />Perform all needed preventive and <br />% of up-time for general City (not <br />90% <br />93% <br />maintenance and repair for City <br />nonscheduled maintenance on 493 <br />BWP and Fire) vehicles. <br />Fleet Equipment <br />Goman <br />vehicles and equipment <br />vehicles. <br />Maintenance <br />(excluding BWP and Fire). <br />To provide maintenance and <br />Maintain 827,403 square feet of City- <br />% of customers surveyed that are <br />95% <br />95% <br />repair for all City buildings <br />owned buildings. <br />satisfied with service. <br />Building Maintenance <br />Oberaigner <br />(excluding BWP). <br />Remove all reported/discovered <br />% of graffiti incidents reported <br />80% <br />744 <br />graffiti incidents. <br />removed in 3 working days. <br />Streets &Sanitation - <br />Goman <br />To maintain an attractive and <br />Graffiti Removal <br />clean City. <br />% of sidewalk repairs requested by <br />85% <br />87% <br />the public completed in 6 working <br />Streets & Sanitation - <br />Goman <br />To maintain pedestrian <br />Respond to all reports of sidewalk <br />days. <br />Sidewalk Spot Repair <br />walkways. <br />damage. <br />% of potholes reported by the public <br />87% <br />94% <br />To maintain street surfaces for <br />filled within 6 working days. <br />Streets &Sanitation <br />Goman <br />smoother travel for the driving <br />Fill all reported/discovered potholes. <br />Pothole Patching <br />public. <br />To maintain all traffic signs, <br />Restripe lane miles as needed. <br />Number of lane miles of street re- <br />160 <br />172 <br />Street Markings <br />Goman <br />pavement markings, traffic <br />striped. <br />striping, and curb markings in the <br />City. <br />To maintain all traffic signs, <br />Replace worn or damaged guide, <br />Number of "Miscellaneous" signs <br />3,000 <br />3,906 <br />pavement markings, traffic <br />warning, & regulatory signs (non- <br />replaced. <br />Street Signs <br />Goman <br />Palmer <br />striping, and curb markings in the <br />scheduled repairs, graffiti removal, <br />City. <br />post damaged). <br />Stormwater <br />Goman <br />To maintain compliance with <br />Inspect all reported illicit discharges <br />% of illicit discharges inspected within <br />100% <br />100% <br />federal, state, and regional <br />(74 in FY 2014-15). <br />one business day. <br />regulations. <br />Conduct periodic inspections of <br />% of SIUs inspected on a <br />100% <br />100% <br />Significant Industrial Users (SIUs). <br />quarterly basis. <br />(36 inspections for 9 SIUs). <br />Clean 230 miles of the public <br />Miles of planned cleaning on <br />230 miles <br />733.1 miles <br />sanitary sewer pipes to maintain the <br />sanitary sewer mains. <br />wastewater system. <br />Maintain the wastewater pump <br />Number of times checking and <br />24 <br />27 <br />To provide uninterrupted <br />stations. <br />cleaning the Mariposa Pump Station. <br />wastewater service to Burbank <br />residents and businesses. <br />Respond to notifications of possible <br />% of time responding to blockages <br />90% <br />100% <br />Sewer <br />public sewer system blockages. <br />within 30 minutes (during working <br />hrs). <br />Respond to notification of sewer <br />Average time to respond to sewer <br />Under 25 <br />Under 10 <br />overflows. <br />I overflows. <br />minutes <br />minutes <br />