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CITY OF ORONO MEMORANDUM <br />DATE: May 28, 2019 <br />TO: Mayor Walsh, City Council <br />FROM: Dustin Rief, City Administrator <br />RE: Performance Review update <br />City Goal: <br />3. To create a culture of continuous improvement by providing efficient and reliable government <br />services <br />4. To adopt best practices into city processes to ensure the high quality services are provided in an ever- <br />changing environment <br />The City Council has tasked the City Administrator to lead the redevelopment of the performance review <br />process and Human Resources functions. The city selected HRwize to facilitate moving HR functions into <br />a globally accessible platform that provides consistent formalized processes and digital performance <br />reviews. <br />The Attached Performance review Concept is designed to be consistent for all staff that sets out <br />expectations regarding the working environment, culture, customer service and reflects job duties for each <br />individual job. The supervisor and leadership sections build on the global performance standards. The <br />Goals section is reflective of goals adopted by council for the departments during the budget process. The <br />intention is to weight the sections as follows and use the supervisor and leadership sections to coach and <br />develop non -supervisors or leaders for more responsibility. <br />Section <br />Non -Supervisor <br />Values <br />15% <br />Characteristics <br />20% <br />Technical <br />50% <br />Supervisors <br />0% coaching only <br />Leaders <br />0% coaching only <br />Goals <br />15% <br />Total <br />100% <br />Supervisor <br />15% <br />20% <br />40% <br />10% <br />0% coaching only <br />15% <br />100% <br />Staff is looking for guidance and discussion on performance reviews. <br />Department Head (Leader) <br />15% <br />20% <br />30% <br />10% <br />10% <br />100% <br />