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of obtained. The interviews lasted from 30 minutes to one hour, depending on answers to <br />questions provided by respondents. More than one individual participated in some interviews. <br />Analysis of Responses <br />The research assistant typed notes during each interview and consulted tapes to clarify <br />comments if necessary. After notes were transcribed, the research assistant used software <br />programs to obtain counts of word frequencies from the transcriptions. These word counts <br />then were used to determine common themes across informants. The themes typically cut <br />across questions — the goal of establishing themes is to present a broad, synthetic <br />interpretation of responses that complements quantitative information from user counts and <br />surveys and provides context and perspective for planning and decision-making. <br />The strength of the key informant methodology is that it provides insights that cannot be <br />obtained from surveys that require respondents to check a box or simply answer yes or no to <br />questions. As noted, these insights provide rich contextual information for policy -makers. <br />The principal limitation of the key informant method is that participants are not randomly <br />selected and the results cannot be generalized to a broader population. The strength of the <br />method is that it generates details and interpretations that lead to insights that cannot <br />typically be made with other methodologies. <br />3. Results <br />The key informants each offered useful insights about the values of trails, concerns about trails, and <br />issues for planners and policy -makers to address as they work to develop and manage the greenway <br />network in Central Ohio. All agreed that trails add value to the neighborhoods and municipalities in <br />which they are located and to the region as a whole. Most noted the broad social benefits of trails, <br />citing better opportunities for fitness and recreation, greater access to green space, better health, and <br />respite from congested streets. Many also cited the economic benefits of connecting people to <br />destinations, stimulating retail activity, linking to transit, and attracting and retaining talent. <br />Perceptions of crime and safety drew concern; and while trails hold the potential to impact commerce, <br />most feel this effect is under -realized. These individuals believe trails and a regional expansion of <br />non -motorized transportation infrastructure can increase livability and strengthen the future of <br />Columbus and Central Ohio. <br />The research team identified five general themes that emerged from analyses of the key informants' <br />responses to questions: <br />• Value added by greenways; <br />• Connectivity matters; <br />• Crime and safety concerns; <br />• Economic impact expanding: amenity attracts and retains talent; <br />• What the future holds. <br />42 <br />