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iWor',� -i <br />sales@iworq.com <br />(888) 655-1259 <br />4.4 FREE support <br />Customer support and training are FREE and available from 8:00 A.M. to 5:00 p.m. Mountain <br />Standard Time. <br />4.5 FREE data back up <br />iWorQ does back-ups twice weekly and offsite once weekly. <br />4.6 Proprietary letters/forms <br />Letters and forms, including permits, certificates, or other documents must be owned by the customer <br />and have a clear copyright. <br />4.7 Data upload and storage limits <br />Standard data plan includes uploads of up to 3 MB per file and 10 GB total storage. iWorQ offers a <br />premium data plan available for an additional annual cost. <br />5. SET-UP & BILLING INFORMATION <br />5.1 Implementation information <br />Primary Contact(s <br />Phone Cell Email <br />5.2 Billing information <br />Billing Contact Phone Cell <br />Email <br />Billing Address <br />City <br />PO# <br />Prefer to receive invoice by email?F—1 Ye❑ No <br />State <br />(if required) Tax exempt ID# <br />Zip <br />6. SIGNATURE <br />Signature of this Agreement is based on the understanding and acknowledgement of the terms and <br />conditions stated within this Service Agreement. <br />