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Citizenserve offers robust solutions filled with rich features in a user- <br />friendly interface. All of our components, features, and services are <br />included with every user subscription with no hidden fees. Through our <br />Concierge Program you'll have all the help you need configuring, <br />implementing, and using citizenserve. <br />Give your citizens, contractors, and business owners access to your <br />services 24-7 through the citizenserve device and browser independent <br />online portal. <br />A fully mobile solution provides your inspectors with the ability to access <br />all system features and functions from the field using a tablet or laptop. <br />Load your GIS layers such as zoning districts and parcel lines. View or look <br />up your files or inspections due on a map. <br />Create your own custom reports with the report writer or let our support <br />engineers create reports for you at no additional costs. You can easily <br />add pie -charts, bar -charts, and line graphs to your reports. <br />41 Page <br />Lt We began using citizenserve in <br />2010, the internet based feature <br />and customization were the <br />initial selling points for our town; <br />however, the service response <br />and continuing improvements to <br />the software has been the real <br />key to the software.)4 <br />-Town of Duck <br />citizenserve) <br />