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Position Title: <br />Department: <br />Accountable to: <br />FLSA Status: <br />Union Status: <br />Compensation <br />Revision Date: <br />Nature of Work <br />CITY OF ORONO <br />Municipal Services Support Representative <br />Administration <br />City Clerk <br />Non-exempt <br />Office and Professional Employees International Union, Local No. <br />12, AFL-CIO <br />Grade 5 Local 12 Union Pay Scale <br />May 14, 2018 <br />This position supports the administrative functions for the Administration, Finance, Planning and <br />Building, and Public Works Departments <br />Supervision Received and Exercised <br />This position reports to the City Clerk and does not supervise any other position within the City. <br />Essential Functions <br />Essential functions listed below are intended as illustrations of the various types of work that <br />may be performed. The omission of specific statements of duties does not exclude them if the <br />work is similar, related or a logical assignment to the position. <br />• Provide customer service to residents, contractors and the general public regarding <br />information related to the City and/or refer them to the appropriate resource. <br />• Administers license and permit programs, including: scheduling inspections, records, and <br />processing forms. <br />• Maintains city address database, including: assignment of new addresses and updates to <br />City maps. <br />• Handle cash receipts from customers. <br />• Meets and greets residents, clients and visitors, provides information or supplies , and <br />directs visitors to the appropriate staff <br />• Provides operational support, including filing, maintaining calendars, correspondence, <br />report preparation, data entry, word processing, database design and administration, <br />website administration, and completion of special projects. <br />The City of Orono is an Equal Opportunity Employer <br />