05-14-2018 Council Packet - Laserfiche WebLink

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IMPLEMENTATION ESTIMATED EFFORT Our implementation process consists of meetings and questionnaires to fill for the different modules. Your organization will not take part in all tasks and many will overlap in time. Our estimation for this project's first phase GO Live (basic set up) is 8 week's total assuming the project team is available and responsive. You will be assigned a dedicated customer success agent who will be your direct contact for questions about implemented modules. All new requests and new module roll -outs will be directed to your dedicated implementation specialist. As previously mentioned we offer a full year of implementation (stating at Kick-off) allowing you to install modules in stages suitable to your organization's needs. During implementation, included is: Implementation by CHRA certified x Change management consulting, professionals, Training by certified professionals, Dedicated implementation specialist, * Phone support from g to 4 EST on week days, Process reviews, Email support; answer time based on urgency. A kick-off meeting within 2-3 weeks of signing date (dependent on resource availability) will launch the implementation process. Following the kick-off meeting, a full roadmap of the project would then be provided to you including all phases of the project and the training schedule according to your needs. For initial implementation, this is the outline of the project week 1 week 2-3 week 4-5 week 6-7 week 8 TRAIN & DEPLOY PROCESS REVIEW Kick off meeting Analyse existing Gather data Interview environment Upload data Provide training stakeholders - HR process review (user group specific) - Ongoing support Configure settings Deploy HRWize Define scope Establish roadmap Test OUTCOME gi, Organisation and process to be Platform ready for benefits from ready boundaries go -live HRwtze 11