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� � . ' Christine Mattson From: Fleming, Tom [Tom.Fleming@bsci.com] Sent: Monday, January 13, 2014 10:14 AM To: Christine Mattson Cc: Lili McMillan; Cynthia Bremer; Lizz Levang (clevang@aol.com); Aaron H. Printup Subject: FW: Escrow Refund for 300 Stubbs Bay Road N Dear Ms. Mattson, I want to let you know that we remain extremely frustrated with the City of Orono. Orono has now had our Escrow of $2,500 for over eight(8) months for a patio! Every city engineer and inspector that has come to our property indicates "that their inspection for our job is a waste of their time". Once again we see that we will have to wait four more months for someone to come out and look at a retaining wall that is a couple of blocks high and is at an elevation lower than the pre-existing patio. The bureaucracy and ridiculous nature of the requests based on the policies you have to follow are the reasons more people in Orono do not get permits for their work. If the City Council is trying to manage building appropriately it should put in policies that are appropriately sized the for the work being done. There are many families where being out of pocket$2,500 for a year to build a patio would be an immeasurable hardship. The Orono permit rules are byzantine and difficult to interpret. I have spent over$2,000 on permits and surveys alone to for this job. My request is that you refund our$2,500 dollars now. There is not a measurement on the retaining wall that will not pass muster and based on all the inspections that we have had to date. There will be no recourse needed by the city of Orono based on getting a final measurement on the retaining wall height and a city engineer once again wasting their time to walk into our back yard for the thirty(30) seconds it will take to approve this site. I will have the survey company provide this information and the City Engineer can come out to our house once the snow melts,or I can shovel the ten or so feet around the 3 course wall so it can be measured by the city engineer. Please let me know how the City plans to proceed? Sincerely, Tom Fleming 300 Stubbs Bay Road Orono, MN 55356 cell: 612.940.8037 ---------- Forwarded message ---------- From: Christine Mattson <CMattson�n,ci.orono.mn.us> Date: Fri, Jan 10, 2014 at 2:47 PM Subject: Escrow Refund for 300 Stubbs Bay Road N To: Susan Fleming<sfleming23(a�gmail.com> Cc: Melanie Curtis<MCurtis(�a,ci.orono.mn.us> Tom &Susan, We have received a copy of the as-built survey,thank you. �