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Attachment F <br />2019 Code Enforcement request. <br />The preservation of the Orono character is very important to Orono Residents. Ordinances have been <br />established over the years to protect this character. In situations where the codes and ordinances are <br />not followed, residents desire rapid response in the form of information to the offending property <br />owner, and the correction of behavior. <br />Our code enforcement process includes upon receipt of a complaint, an inspection to determine if a <br />violation exists, then research of the code and a letter sent to the property owner, which requires a <br />follow up inspection 3-10 days later. This follow up inspection either results in forwarding the case to <br />the prosecuting attorney, or a response to a request for more time, which in turn requires a follow up <br />inspection. <br />These tasks are currently done via an 8 hour a week goal through the Public Official and the Community <br />Development Director. This goal is subject to work load influences. (packet weeks reduce the <br />Community Development Director's available hours, summer weeks are historically busy building permit <br />review and heavy complaint periods.) <br />The current model is not meeting the needs of Orono residents in terms of response times and ultimate <br />resolution of a case. This is based on the complaint I receive from aggrieved parties and illustrated in <br />the following table. This data is based on July 16, 2018 information. <br />Initial Response time report <br /># Cases <br />added <br />Average <br />response Time <br />(# of days) <br />Cases <br />closed <br />Open <br />cases <br />January <br />0 <br />0 <br />February <br />4 <br />1.8 <br />0 <br />March <br />6 <br />1.6 <br />2 <br />April <br />6 <br />7.7 <br />2 <br />May <br />20 <br />3.7 <br />13 <br />June <br />20 <br />3.8 <br />7 <br />36 <br />Number of Open <br />cases <br />July 16, <br />2018 <br />36 <br />