Ltr to commerce dept re roofing job

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Commerce Department Karen Shinkle 133 Seventh Street E 2425 Maple Lane St.Paul,MN 55101 Orono,MN 55356 October 29,2002 To Whom It May Concern: On Wed Oct 9,2002 I signed an agreement with Gates Roofing to reroof&regutter my home.$1000.00 down payment was made on that date with final remaining payment to be made upon work completion.The reroofing was done on Sat Oct 12,2002. During reroofing wood was removed from various areas and several pieces of Styrofoam soffit vents broke off and blew off the roof due to the wind. To my knowledge these pieces of Styrofoam soffit vents were not replaced.Copy of the price quote is attached.Also copy of subsequent billing is attached adding only wood.I was told that the reguttering would be done the following week of Oct 14,2002. I called Nathan on Tues.Oct 22,2002 about the g�tters having not been replaced yet.Nathan advised me that I was inconect and I advised that I was not paying balance until work was completed.Nathan said to NOT call him;instead I was to call Rick.I called Rick also on Tues.Oct 22,2002 and left a message that the gutters were not replaced and that I was not going to pay the balance until work was completed.I also advised that I would be speaking with the Orono building inspector. Rick did NOT retum my call.Both Rick and Nathan are Gates Roofing employees. Wed Oct 23,2002 I visited the Orono Building Inspector.There was NO building permit issued! Yet I was charged by Gates Roofing for the building permit fee.Prior to signing the contract I asked,"Who gets the pern�t?"Nathan(from Gatas)said,"We will get the permit."I showed copy of the bill charging me for the building permit.T'he Inspector advised he would contact Gates Roofing about failure to obtain a buiiding permit.At that time I showed him a piece of the Styrofoam soffit vents. (Several pieces of Styrofoam soffit vents had blown off into my yard and my neighbor's yard)It is still unknown if the soffit vents were replaced since there was no inspection during the reroofing.There was NO building permit obtained by Gates Roofing. After visiting the Inspector,Rick(with Gates)left a message on Wed Oct 23,2002 asking that I return a call.Later the same day the Orono building inspector left a message that he had contacted Gates Roofmg and that the building permit would be assessed a double fee and that the appropriate state licensing agency would be notified of lack of permit.Also Gates Roofmg advised the Inspector that the contract was signed on Fri.Oct 11,2002 with roofing being done on Sat Oct 12,2002.Timing was the reason NO building permit was obtained.Gates was to make necessary vent repairs and roofing inspection was to be properly scheduled with the Inspector. Contract was signed on Wed Oct 9,2002.Reroofing was to be done on Fri.Oct l 1 but done on Sat. Oct 12.The reguttering was to be done the followir.g week. I will soon have bank statement and canceled check showing date the check cleared my hank.Bank DATE CHECK CLEARING of the down payment$1000 check should clarify contract date.Copy to follow upon receipt of the next banking statement. I returned Rick's call on T'hur.Oct 24,2002 and had to leave a message:I advised that the Orono building inspector wanted to schedule an inspection when the venting repair work was being done.Also I advised that if I needed to be on site I would be available the same weekday that the contract was signed.(I work seven-days a week with two jobs but only work 8:OOPM until midnight on Wednesdays) To date,Rick has not returned my call. T'he existing gutters were loosened to repiace the roof. Winter is rapidly approaching!I need my roof to be properly reinstalled.Properly installed soffit vents is code to ensue roof longevity.I need replacement gutters installed after the roof has passed inspection. Does Gates Roofing intend to complete the contract?The gutters were not installed the week of Oct 14'�.The dumpster was removed on Fri.Oct 18,2002.Nathan told me"Do NOT call me!" Rick has failed to discuss issues with me.It is doubtful that the soffit vents were replaced since it was not listed on the quote or subsequent billing.Dces the roof now met inspection code? I am concerned about this contract. 1)There was a charge for a building permit by Gates Roofmg which was not obtained.2)There was no buiiding inspection during reroofing since NO building permit was obtained. 3)Was the roof properly reinstalled:i.e.,was the necessary replacement pieces of soffit vents installed under the tar paper,ice shield and shingles so that the insulation will function properly under code?4)Will warranty be valid?5)Will Gates Roofing make needed repairs properly without more rework? Thank you for your consideration in this matter. CC Better Business Bureau CC State Attorney General CC Orono Building Inspector Karen Shinkle CC Rick @ Gates Roofmg